Privacy Policy

Sarvam AI Labs is committed to protecting the privacy of visitors to our site and users of our services. This policy explains how we collect, use, share, and protect your personal information when you use our online platform or services.

Information We Collect

We collect information to provide and improve our services. The types of information we collect may include:

Information You Provide Directly: This is information you give us when you interact with our site or services. This might include contact information such as your name and professional details, or other information you submit through forms or communications.

Information We Collect Automatically: When you visit our site, we may automatically collect certain information about your device and usage. This can include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this type of information.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our site and services.

To improve, personalize, and expand our site and service offerings.

To understand and analyze how you use our site.

To develop new products, services, features, and functionality.

To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes.

To send you emails or other communications (if you have opted-in or based on legitimate interests).

To find and prevent fraud.

For compliance with legal obligations and enforcement of our terms.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, and email delivery.

Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Sarvam AI Labs, prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of users of the service or the public, or protect against legal liability.

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

With Your Consent: We may share your information with your consent or at your direction.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable laws, including the GDPR, you may have the following rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the physical address provided below.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Third-Party Links

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us by writing to:

Sarvam AI Labs
105
Prestige Shantiniketan Road,
Tower B, Floor 5,
Bengaluru, Karnataka,
560048
India